Your cards are important to you so that's why we make it our priority to get things right first time around. However (and I'm glad to say these occasions are few and far between) things do happen. That's why we offer a 100% Quality Guarantee with no exceptions.
We will find a solution for you if our products do not live up to your expectations. This may be replacement cards, a discount or a full refund. Please call or send an email telling us why so we can resolve the situation.
The business was born out of love and unlike some other websites I personally do care if our customers are unhappy. I want to provide customers with a great shopping experience and want you to be delighted when you receive your cards.
Jane and Molly
